Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Rating

Customer Review

A Week in Japan

Friday 08 Mar 2024

Overview Rating:

Our Service: Excellent

Just 2say the service had over the phone was excellent and I would recommend you to friend s

Our Response

That's great to hear, Philip! Thanks so much for your review.

A Week in Japan

Monday 22 Jan 2024

Overview Rating:

Our Service: Excellent

Yes, very helpful and confident agent and informative

Our Response

Many thanks for your review, much appreciated. Jimmy

A Week in Japan

Tuesday 07 Nov 2023

Overview Rating:

Our Tour: Excellent

Fabulous holiday! Loved everything about it. Visited brilliant places & not just the usual tourist ones. Guide & drivers were excellent with lots of local knowledge.

A Week in Japan

Saturday 28 Oct 2023

Overview Rating:

Our Tour: Excellent

The tour guide was amazing. Good variety on the trip

A Week in Japan

Friday 27 Oct 2023

Overview Rating:

Our Service: Excellent

I found it very easy to book my trip. After searching online,, I knew where I wanted to go and the person I spoke to was great at booking the trip and also helping me choose which add on location I should go to.

A Week in Japan

Friday 06 Oct 2023

Overview Rating:

Our Service: Excellent

The brochure was excellent and gave us exactly the information we needed.
We booked our holiday the next week without a hitch.

A Week in Japan

Saturday 02 Sep 2023

Overview Rating:

Our Service: Excellent

Amazing customer service and knowledge from Stephen Jordan, we are super excited with our Japan tour!

Our Response

That's brilliant to hear, Steven, Stephen will be delighted to read your comments about his service. Have a wonderful trip!

A Week in Japan

Sunday 30 Jul 2023

Overview Rating:

Our Service: Excellent

Very quick clear and easy to book

Our Response

Great to hear, William. Let us know if you need anything else. Jimmy

A Week in Japan

Thursday 13 Jul 2023

Overview Rating:

Our Service: Excellent

The girl Boe was very patient with me while making a nit straight forward booking and answered all my questions in a reassuring manner.

A Week in Japan

Tuesday 30 May 2023

Overview Rating:

Our Tour: Excellent

Excellent organisation. Friendly and knowledgeable guide. Comfortable hotels and great food. Saw so much more in a short time than we would ever have been able to do on our own. Will definitely travel with Wendy Wu again.

Our Response

Thanks so much for your feedback, Molly. I'll let everyone in Japan know how much you enjoyed the tour. Jimmy

A Week in Japan

Thursday 25 May 2023

Overview Rating:

Our Tour: Excellent

excellent as described in the semantics

A Week in Japan

Friday 28 Apr 2023

Overview Rating:

Our Tour: Excellent

The tour guide was excellent. She gave us just enough information without being boring.

A Week in Japan

Tuesday 18 Apr 2023

Overview Rating:

Our Tour: Excellent

Exceeded all expectations, a fantastic experience packed full of adventrures. Mari, our guide, was the icing on the cake and made an amazing holiday something really special. Thank you Wendy Wu!

A Week in Japan

Sunday 09 Apr 2023

Overview Rating:

Our Tour: Excellent

Such an amazing experience! Was saddened that I couldn't see more, but given how much I did see I'm surprised it was packed in such a small amount of time. The only issue would be a choice at dinner. It was Japanese food one day and western food the other, this continued for the week. I wished it was only Japanese food. I mean, I was on holiday in a eastern country I would've expected only Japanese food as I live in the UK and I already eat western food

A Week in Japan

Sunday 09 Apr 2023

Overview Rating:

Our Tour: Excellent

It was an excellent tour.
I had a couple of issues but as you have to cater for many tastes in a large group, I accept this